1 reviews | Active since Nov 2015
Vodacom pull up yr socks
I am really really annoyed at the moment, I was behind with my payments on my fiber account due 2 the covid anyways I phoned 2 put a suspension on my account for 3 month so I could pay it off anyways on Sunday I payed all the amount I owned on the account, I was 1stvtold its going 2 take 3 to 4 hours 2 be reconnected then I was told 24 hours, I phoned again yesterday and was told I still owed 48c on the account so I will not be able 2 be connected due 2 that so I went online and payed another R10, I sent the proof of payment 2 the pop email address, then I was told I will be re connected by 19:00 anyways nothing happened and I phoned again this morning, he again sent the necessary emails 2 the accounts department and I should be connected by 15:00 if not i must phone again, so I phoned again and was told the computer has it in hold still and I must wait for the computer 2 release it so I could be connected again it's now 19:00 again and I'm still not connected, I'm now starting 2 get annoyed as I have lost 2 days of fiber which I have payed for and won't get back, vodacom will take yr money quickly but take long 2 re connect you, it's really unfair and I would like my account 2 be sorted so I could stop phoning vodacom every few hours.
Best regards,
Best regards,
Best regards,
Best regards,
