VODACOM PTY LTD

good morning ,I stayed in a complex where it offered vodacom fibre and i took it and advised them i will be moving in the next 3 months which was november and i was moving in march ,i was told the vodacom allows 3 free moves for fibre,i called them on february advising that i will be moving on the 1 st March,i didnt have full adress and they said i must call when i have full adress,called again on the 4th March giving full adress,unfortunately the complex i moved to doesnt have fibre connection,i was offered Metro fibre which i accepeted and they never came to install,called Vodacom complaining that am being billed for smething i dont use and its not my fault that i dont have connection,asked for options to help me,they offered me interim router that didnt have sim card or ****le,it didnt work ,called again they send another one ,thats not working ,am now sitting with 3 router and a fibre one in my house that are not working,when i called was told that i need to pay R507 as they discounted me 900 for the 3 months that i complained about non-usage,i paid the amount and was told they will activate the line,its been 5 months of nightmare with me calling Vodacom everyday for assistance.am now waiting for the 5th router/****le as the one i used worked for 5 days and was terminated due to payment. Can Vodacom admit that they cant help me and let me move to another network .