AM
Arniv M

1 reviews | Active since Apr 2018

16 Apr 2018, 20:56

Vodacom ps 4 deal

I recently upgraded my phone online Sony Xperia l1 deal. Waited 2 days and no confirmation. I called vodacom and was advised that they don't have stock of the L1. Was advised by consultant that they should have stock soon. I waited another week and called and called vodacom still no stock. I then asked if ps4 can be sent and I will wait for the phone. I was told that the bundle needs to be delivered together. Please vodacom if you have no stock of all items tell us and we Will take our business elsewhere. Don't advertise what you cannot fulfill. I am honestly thinking of moving all my contracts. Stop promising and fulfill your obligations...........

0
Replies (2)
Vodacom
Vodacom's reply17 Apr 2018, 09:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AM
Arniv M's update23 Apr 2018, 08:53
Reviewer Update
Spoke to consultant and this item is still out of stock with a 2 month waiting period. Please don't order this items it a complete waste of time...........