1 reviews | Active since Jun 2017
Vodacom providing my bank details to a 3rd party - unauthorised
<p>Vodacom, I'm appalled. I got a phone call from someone claiming to be 'in partnership with Vodacom' Comet or Infinity or something. Offering me a free data bundle for been such a good customer of vodacom's. I never authorised a debit order or ever provided this 'vodacom partner' with my banking details. This was afterall a FREE offering supposedly. Next thing I know, i'm been debited by some unknown party for a service I know nothing about. How on earth did they get my bank details ???? Clearly Vodacom thinks nothing of handing out our bank details to 3rd parties and these 3rd parties just go ahead and put through *****lent and unauthorised debit orders.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
