Vodacom provides ****ty service and impacts cusomters

Opening a fibre account with Vodacom for 2 years or more.

Closed it in March 2025.

- They didn't update my statement , still shows as i owe them even though i paid in full. - My name is impacted with the credit bureau , after 3 days of call and emails with no help , i eventually got through to a customer care person who told she doesnt know how to advise.

you would think after the incompetence to ruin my name someone would be helpful. NOOOOOOOOO , They keep telling me to call *** but that number doesn't work if you have no vodacom number or account.

Crazy thing is they will quickly send you an email from their personal Vodacom mail if they selling or want money from you but cant help when they inconvenience you.

That's the type of service we dealing with.