Vodacom provides ********** service and ignores nearly two decades of credit history

<p>Vodacom bought my subscription from Altech Autopage and have ignored nearly two decades of credit history. They will not upgrade my mobile to the device of my choice becasue they give me a minimum credit rating after transfer of my account.</p> <p>I have called the call centre 3 to 4 times over the last month to try resolve this. They promise to call back, sometimes even saying within the next 48 hours, but they NEVER call back.</p> <p>I tried to call them again today and they dropped my call.</p> <p>I was then put onto a automated voice prompt to rate their service. I tried to enter ZERO to indicate that the service was terrible, but their machine would not accept my survey. I gave up.</p> <p>I think I will now give up on vodacom and go to another network...</p>