DC
Dawn C
1 reviews | Active since Jun 2014
12 Sept 2021, 17:50
VODACOM PROVIDES BAD SERVICE YET AGAIN!
On the 27th August 2021 I sent in a negative review to HP about the shocking service I have been receiving from Vodacom. Vodacom was very quick to answer with a standard email telling me that the matter would be investigated and that someone from their office would contact me in connection with my complaint. Sadly, TWO WEEKS have gone by and I still have not heard from Vodacom! Extremely bad service once again!!!
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Vodacom's replyOfficial
13 Sept 2021, 08:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2021, 08:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team