AN
Anesh N
1 reviews | Active since Dec 2020
20 Apr 2021, 12:59
Vodacom **** provider
Vodacom still haven't contacted me to remove the account I closed with them .I have closed this account last year August and it still shows under my credit history this is utter bull**** and unprofessional .I am sick and tired of contacting vodacom regarding this matter I will go to the ombudsman soon if this is not sorted out .I will never recommend any family and friends to this useless provider.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Apr 2021, 14:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Apr 2021, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Apr 2021, 16:58Dear Anesh Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Legal Department has sent the updated information again to the credit bureaus and have sent you a letter via email. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Apr 2021, 16:58
Official
Dear Anesh Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Legal Department has sent the updated information again to the credit bureaus and have sent you a letter via email. Regards Vodacom Consumer Website Team
Best regards,
AN
Anesh N's updateReviewer Update
21 Apr 2021, 13:15Good day I am absolutely disgusted with your service when you guys wanted funds very fast yourll called now when I paid the money and owe yourll nothing yourll are taking from last year to call me and remove this ridiculous account from my name. I guess I need to lodge a complaint with the ombudsman pathetic useless provider
AN
Anesh N's update21 Apr 2021, 13:15
Reviewer Update
Good day I am absolutely disgusted with your service when you guys wanted funds very fast yourll called now when I paid the money and owe yourll nothing yourll are taking from last year to call me and remove this ridiculous account from my name. I guess I need to lodge a complaint with the ombudsman pathetic useless provider