DS
Domonique S

1 reviews | Active since Jul 2017

26 Oct 2017, 14:23

Vodacom proves again to be useless

Posted my complaint on Hello peter yesterday regarding my cellphone been disconnected even after i sent them the proof of payment more than 4 times. I got a call from Them yesterday to tell me they were going to investigate the situation..... that was yesterday morning. It is now almost a day later and my cellphone is still disconnected.

I WANT VODACOM TO SORT OUT THIS **** BEFORE I TAKE THIS FURTHER!!!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2017, 15:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team