Vodacom protects their employees who *****ulently open digital content subscriptions without the clients knowledge

Went to Vodashop in Mokopane (19/12/2024) to have my router checked as I was having problems with the router. At the Vodashop I was "assisted" by a very rude guy called Tebatjo. As he was busy assisting one of his friends who works at the adjacent Pick n Pay came to the same work station where the guy was assisting and the guy said he can assist two clients at the same time which I disagreed with. Well, I called Vodacom Customer Care and there was nothing they can do. Now, the following day when I checked my account, I was now subscribed to some digital content services which was not activated by me. This subscription was activated by the Vodacom employee because the time correspond to when I was busy trying to get help at the Vodacom Shop. I called Vodacom again today (20/12/2024) to report this ***** and Vodacom said there's nothing they can do their employees can do some *****ulent activities on customers accounts (I spoke to Anelisiwe when I reported this ***** activity by Vodacom's employee and she said there's nothing Vodacom can do. The only thing left for me to do is to open a ***** case against Vodacom Shop Mokopane (in particular their emploee, tebatjo) at the police station and thereafter cancel the contract because Vodacom employees are the ones activating digital content subscriptions on customers accounts and when customers report this *****ulent activities Vodacom says there's nothing they can do to their employees who do crime on customers' accounts.