1 reviews | Active since Feb 2016
Vodacom Protect has blocked my spare phone...Call Center and Vodashop
<p>Hi There,</p> <p> </p> <p>Recently upgraded my contract and wanted to pass my phone onto my child.</p> <p>Vodaphone protect has blocked the phone.</p> <p>I called the call center, they directed me to a vodashop</p> <p>I went to the vodashop, they directed me to the call center</p> <p>WHAT A **** UP! They then spoke to each other and neither provided me with a solution.</p> <p> </p> <p>VODACOM ARE THEIVES...YES *******...</p> <p>You change your contract and they disallow you to use your phone once you change! Can you believe it! R15 000 ******.</p> <p> </p> <p>I WANT MY PIN NOW! Not in a week and not tomorrow today! Sort your **** out, stop imposing Apps on people who never wanted it.</p> <p> </p> <p>Oh and to all reading this, they disabled the services so you cant even recover your password...even though it was never created.</p> <p> </p> <p>You can contact me on ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Kyle,
I'm terribly sorry for the late response.
I've rep**** to you via email and await your response.
Regards,
UW
Dear Kyle,
I'm terribly sorry for the late response.
I've rep**** to you via email and await your response.
Regards,
UW
