mK
masetsebe K

1 reviews | Active since Oct 2022

08 Oct 2022, 18:38

Vodacom Protea Glen Mall (soweto)

(Vodacom Protea Glen Mall Soweto) had turned me down when i wanted to do a port on sim this time around and they told me not on weekend ,and i was about to port back to them (Vodacom) but that's only reason they gave me, please Vodacom if that's is true you don't do port on weekend's remember some of us we work during the week that's un acceptable excuse. Nothing was transparent about it because they is no any written notice or protocol brought forward. Three employees were on duty on their cell phones and I thought the one was helping me wanted to go back quickly to her phone and not interested in me.

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2022, 13:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
mK
masetsebe K's update09 Oct 2022, 20:51
Reviewer Update
I will appreciate for assistance. Thank you in advance