Vodacom proofing once more our country is going to SH#T!!!

Vodacom made a stuff up with moving my debit order to a new account and my debit order did not go through. I IMMEDIATELY made a manual payment AS SOON as I received the sms that my debit order did not go through. I phoned a week ago to make SURE that my account is up to date and I was assured that my account is up to date. Today my cellphone that I use for BUSINESS was cut off and I cannot get support from Vodacom call centre. THIS IS ONE OF THE EXAMPLES WHY OUR COUNTRY IS GOING TO SH#T AND VODACOM PROVED ONCE MORE THAT THEY CANNOT OFFER A RELIABLE AFTER SALES SUPPORT!!!!!!!! I will be service Vodacom with a letter from my lawyer!!!!