Vodacom promotions ****
On 23 December twice attempted to buy Hourly promotion of 1Gb data at R12.00. Money was deducted from my airtime but i received no sms confirming purchase nor did i receive the data. This morning attempted the R19 Just for You 1gb... still no sms, no data but money was deducted. Contacted customer service and consultant said i should wait until 08h00. Its now one hour later, still no data and frustrated without data.
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Vodacom's replyOfficial
24 Dec 2018, 09:18 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2018, 09:18
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team