MP
Melinda P
1 reviews | Active since Mar 2009
20 May 2022, 11:43
VODACOM PROMISES NOT UPHELD
After my post about Vodacom cancelling data bundles bought and not used, they privately contacted me to say that a consultant would be phoning me. Well, I am still waiting for the consultant to phone. I do not want a consultant phoning me, Vodacom must stop *****ing out money and data bundles! That is the solution.
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Vodacom's replyOfficial
20 May 2022, 13:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2022, 13:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team