OG
Oneka G
1 reviews | Active since Oct 2014
19 Aug 2025, 14:37
Vodacom Promises contract cover plus plan but do not deliver
Contract Cover Plus pays out, a lump sum amount - This is what Vodacom promises but the reality is that even thou i have resend all the documents to Vodacom the only answers i get is we are attending to the claim. This has been going on sins 17 Jul2025 and you cant even call them as they can only be reached by email
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Vodacom's replyOfficial
20 Aug 2025, 07:56 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply20 Aug 2025, 07:56
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team