RP
Roger P

1 reviews | Active since Apr 2017

04 May 2017, 19:13

Vodacom promises and lies

<p>It is now lies more promises and lies. 3 months of repeated contacts and every time having to repeat the same problem. I have been referred to technical departments. Special action promised. Profuse apologies given. Dates given when action can be expected and nothing . 20 years of being a customer maybe it's time to go to another service provider. </p>

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Replies (1)
Vodacom
Vodacom's reply05 May 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team