JZ
Jan Z
1 reviews | Active since Jul 2013
11 Dec 2024, 09:18
VODACOM = PROMISES
I have weak signal for cell phone use. Vodacom promised me 9 months ago they will attend to my problem speedily once they have spares! Nine months later and still not upgraded but I pay full price every month! I battle to phone and 90% of people trying to phone me can not reach me! Vodacom's usual answer will be: " A consulted will contact you shortly ......."
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Vodacom's replyOfficial
11 Dec 2024, 10:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details .
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Dec 2024, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details .
Regards,
Vodacom Consumer Website Team