Vodacom promised me covid relief for Oct and Nov 21

Item: Vodacom
Rating: 1
Author: Jackie N

Vodacom promised me covid relief for Oct and Nov 21. My daughter had re-curring bundles on my account and playstore. I had to pay 12,500 and now my account is still in arrears. When I enquired about the covid relief they told me there is noting on the system. The gentleman in the legal dept promised me covid relief. My cell no is ***. Id ***

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Replies (1)

Vodacom's replyOfficial

08 Oct 2021, 07:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Oct 2021, 07:20

Official