CL
Charlotte L
1 reviews | Active since May 2014
24 Nov 2025, 20:05
VODACOM PROMISE BUT NO SERVICE
UPGRADE ORDER *** CE LABUSCHAGNE Nr *** ref *** Still waiting for An response to my emails FROM Vodacom !!!!!!!. I got an sms saying my next debit order are R135 ??????? I signed up for R99 per month. Why is my service ticket closed EC-21V1-120CWR BUT IT IS NOT resolved YET.
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Vodacom's replyOfficial
25 Nov 2025, 09:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Nov 2025, 09:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team