CR
Colleen R

1 reviews | Active since Nov 2020

12 Oct 2022, 22:04

Vodacom.. Profit first

Vodacom rewards are basically useless to contract holders in small towns. Cap on airtime send from a contract is silly- i bought it. Being money hungry is offputting. If you have a prepaid phone you can see who is calling, if you have a contract phone you have to pay R8 for clip services?? Why Oh and your service in my area is so so bad. When its loadshedding and my wifi is off, my mobile network is too poor to even send a whatsapp.

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2022, 07:47
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team