QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

11 Oct 2018, 13:08

Vodacom - Profile Upliftment

Good day,

I have been trying for +- 3 months now to get someone to do a profile upliftment for me @ your service provider. I have sent all relevant documents for a review twice now and still nothing has been done to do the profile up liftment. When it comes to nice specials on your online store i can't apply becuase it keep saying my profile is too low.

Please get someone to assist me in this regards other wise my business would be moved elsewhere

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2018, 14:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Oct 2018, 18:41
Official

Dear Quinton

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team

Best regards,