DM
David M
1 reviews | Active since Nov 2017
22 Jan 2019, 12:30
Vodacom profile still reflecting as OPEN on my credit bureau profile
Vodacom profile still reflecting as OPEN on my credit profile after asking them to close this account on Credit Bureaus. This has always been affecting my credit status and score. My credit score has dropped as a results. And the creditors still think I still have this account with them. Please update it to CLOSE.
Credit Bureaus: 1. TransUnion Credit Bureau (ITC Credit Bureau) 2. Compuscan Credit Bureau. 3. Experian Credit Bureau. 4. XDS Credit Bureau.
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Replies (2)DM
David M's updateReviewer Update
22 Jan 2019, 12:33Please refer to the review that was posted on the 24 October 2018 for the same.
DM
David M's update22 Jan 2019, 12:33
Reviewer Update
Please refer to the review that was posted on the 24 October 2018 for the same.
Vodacom's replyOfficial
22 Jan 2019, 13:24Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jan 2019, 13:24
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team