1 reviews | Active since Jan 2013
Vodacom Profile Not Working - Please don't be on contract with them
Good day,
I seriously cannot wait for my contract to be up with Vodacom. This is the 3rd time I had to contact Vodacom to fix my online profile/account. I cannot log in on the Vodacom website and cannot log in on the Vodacom app - after I login it just says there has been a technical problem.
So I couldn't check my DATA and subsequently used too much and was billed for it and could also not load more DATA, I am on holiday and needed to be connected and now I am just stressed. Thanks a lot Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call and for confirming that the matter has been resolved.
We apologise for any inconvenience caused. Please give me an hour for the promise I made to you.
Enjoy your holiday.
Regards
Moddy
Good day
Thank you for taking my call and for confirming that the matter has been resolved.
We apologise for any inconvenience caused. Please give me an hour for the promise I made to you.
Enjoy your holiday.
Regards
Moddy