MM
Meleny M

1 reviews | Active since Oct 2017

10 Nov 2022, 08:13

VODACOM PROFESIONAL ********

Vodacom bunch of ********. I have been receiving calls from a lot of Vodacom agents telling me that they have released that I am not using the SMS that I received every month. But instate I buy a lot of data using cash, they promise to up my 50 min with another 50 min and convert my 100 SMS to 2GB and then I will pay R20 extra on my contract. I have been rejecting this offer for months, but I end up taking it because I don't use SMS at all. "I mean like who uses SMS nowadays" Now when I check my statement, it shows that my contract increased to R200, not R20 as per the telephonic conversation with VODACOM agents. I am ****ED off and disappointed with you and I want to cancel everything I have with you. I am a loyal client of yours and I have been with you for years. I have taken fiber, funeral cover, insurance, and contract phones with you, but hey it's not enough for you, I guess. People watch out VODACOM is busy running a very huge **** Using Their Employees!!!!!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply10 Nov 2022, 08:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team