1 reviews | Active since Mar 2009
Vodacom - procrime telecomm company- proliferate crime. Siesa
My son had a prepaid cellphone and it got ****** on the 21 June 2024 between 14:00-16:30. At a prominent casino in Gauteng. I contacted Vodacom on the monday, 24 June 2024. i asked them if they could at least tell me where the sim card last pinged from a tower, as we had searched everywhere as well as phoning the casino to ask if they can see on their cameras. Vodacom just straight said they are not going to tell/help me with the information. It is my view that every owner of a cell number must be able to be allowed to find the last tower it pinged. It is totally unacceptable that they have no wish to help. Is it because it is a prepaid number? That is probably it. So Vodacom so glad I never signed a contract with you. Totally useless and assisting crime to proliferate in lawless country. Really proud of you.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
