1 reviews | Active since Dec 2012
Vodacom PROBLWM AFTER PROBLEM
Problem after problem. Im TIRED of vodacom and phoning them.
I complained on Hello Peter . They were quick to respond and fix my problem.
My number was incorrectly deleted from vodams side. They took out a new contract on my name so i can keep my number. Thank you i appreciate it.
Problem is when they took out a new contract on my name there was some fees to be paid that i was not aware of and now once again they cut my line. And there finance department on ********** cant assist me until payment is made.
I dont mind paying paying the contract fees as long as i was informed and a penalty fee was now also added and i refuse to pay the penalty fee as i was not aware of any payments in the first place.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
