1 reviews | Active since Jul 2016

03 Oct 2016, 10:23

Vodacom- problems with cancelations

<p>I am trying to cancel a data sim card on my account as well as change my contract to a pay as you go</p> <p>My bill has been paid up and i have recived an sms from yourselves to verify this and yet your consultant still will not allow me to make the changes on my account!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team