1 reviews | Active since Nov 2016
vodacom problem still not resolved........10 days now
<p>Review written 15 November has reference. Problem is still not resolved. Contacting call centre is futile.....requested callback on 23 November.......never received. Have sent numerous response e mails to the e mail I received.....no response. STILL unable to purchase data using *111#</p> <p>No contact details provided for Rashieda,the sender of the e mail.</p> <p> </p> <p>Totally at a loss for how to proceed and Vodacom remains silent.</p> <p>This problem has been ongoing since October and Vodacom continually closes the fault report every time I call the call centre to load data!!!!!!</p> <p> </p> <p>Contract termination is becoming the only solution and port to another network</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
still no contact from Vodacom as per the above reply
still no contact from Vodacom as per the above reply
