RP
Riaan P
1 reviews | Active since Aug 2019
27 Nov 2025, 08:00
Vodacom problem persist for 2+ years
Have been having a problem for 2+ years where 4g goes down. Vodacom everytime makes an excuse to the problem but it returns constantly. Have lodge a complaint with ICASA and still vodacom does not fix the problem. Have send mails to the CEO's office and still the problem persists.
Useless......
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Vodacom's replyOfficial
27 Nov 2025, 09:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Nov 2025, 09:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team