vodacom problem

<p>I have a complaint against Vodacon 4u shop at the The Glen, I got a double deal upgrade, it's been 2 weeks & my sons phone still. Has no service, I went back to the shop 5 times in the 1st week, I was told my upgrade was loaded on someone else's account & the problem has been escalted to various departments, it still has not been fixed, I try phone, the phone has been out of service for a 1 week, The guy is not phoning me to update me on the problem. </p>