DS
Derek S

1 reviews | Active since Dec 2016

31 Jan 2025, 09:09

Vodacom price increase

Just got an email from Vodacom telling me that they are putting up their annual charges by more than inflation. Surely their subscriptions should be coming down?

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Replies (2)
Vodacom
Vodacom's reply31 Jan 2025, 10:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DS
Derek S's update31 Jan 2025, 12:17
Reviewer Update
Still don’t understand. Other countries way below your data costs yet you remain on an upward price trajectory. Please explain the details.