VODACOM Preys on innocent females

I am extremely furious with Vodacom as they prey on innocent people. This is now the 3rd complain about the exact same issue.

They wrongfully listed my fiancé for an account which was settled and on a zero balance(with evidence) and later received a letter from lawyers stating she owes Vodacom over R12000 for an account which was paid up. After a very lengthy dispute and complains it seemed to be resolved as the lawyers came back saying it is closed and Vodacom needs to provide the paid up letter.

When contacting Vodacom they denied that the account was settled and will not remove my fiancé from the bureaus until she pays the outstanding amount. They were very arrogant and rude to my fiancé and refuse to resolve this and even told her she needs to get a lawyer if she really wants to get this resolved.

This is pathetic and unacceptable and if this continues I will be forced to take this further and make even bigger public notice of how Vodacom preys on innocent people.

I advice that you(Vodacom) resolve this matter today by either calling( ********** 450) me or ********** me as the rude and improper matter that they talk to my fiancé will not be tolerated.

I have the evidence of the zero balance and Vodacom still refuses to resolve this

Regards Johannes