bD
bheki D

1 reviews | Active since Dec 2016

20 Dec 2016, 07:21

vodacom preying on illiterate

<p>In April 2016 I upgraded at the shop got a j1 and a tablet.nothing more said.in may 2016 i signed a data contract for the tablet at another shop.</p> <p>In october 2016 vodacom activates another contract for the tablet.now i am suppose to pay for 2 data contract of which one i do not need.i do not have the simcard for the one they activated.they are refusing to cancel it.for 3 weeks i have been phoning ********** and being referred back to the shop.no one is assisting.daylight robery </p>

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Replies (1)
Vodacom
Vodacom's reply20 Dec 2016, 08:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team