ZB
Zane B

1 reviews | Active since Mar 2021

15 Mar 2021, 11:35

VODACOM PRESCRIBED ACCOUNT

I have noted that there is an account named VODACOM which i have been listed for on my credit report. (Listed since March 2002) the account balance i owe is R17 770. Please note that i have not had any communication regarding the VODACOM personal loan account and thus note that any VODACOM acc that VODACOM is calling about is dormant and has NOT been acknowledged in the past 3 or more years. Therefore, this account is prescribed and what you are doing is *******. I have not acknowledged the debt in the past 3 consecutive years either by writing or verbally, not made any payment towards the outstanding amount, nor have i promised to pay. No summons has been issued in the last 3 years. They are in contravention of the NCA SEC 126b. It states that no person may continue collection or re-activation of such prescribed debt as prescription Act 68 of1969(Prescription Act). Debt therefore prescribed and im not legally bound to repay such. I request this matter be closed and any negative information will be removed from my credit record. Should i receive any calls i will lay a complaint with the relative authorities, ie, NCR and LSSA. Please attend to this matter soonest and mail a prescribed letter that this account is closed to ***

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2021, 12:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team