SK
STANLEY K
1 reviews | Active since Sept 2024
29 Sept 2024, 17:01
Vodacom prepaid service suspended.
Vodacom Cellphone service suspended... Sunday afternoon at 16.30. 29th of the month.. And you can't connect with anyone... So much for getting any work done this coming week. 2 months ago exactly the same thing happened. Had to speak to customer service at EDGARS. Magically 2 hours later the phone reconnected.
2 Months later (now) phone not working again...
VODACOM help me..
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Replies (1)
Vodacom's replyOfficial
30 Sept 2024, 08:04 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Sept 2024, 08:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team