RP
Reeza P

1 reviews | Active since Jul 2017

04 Jul 2018, 14:56

Vodacom Prepaid listed on Credit Bureau as 4 months arrears

Prepaid Account is listed on ITC as 4 months arrears but it's on prepaid.

How is it possible to have a prepaid account listed on ITC. The collections department confirmed there's absolutely no outstanding money and the status of the accounts are in settled.

It's hurting my credit record.

Please for the love of... fix it

0
Replies (1)
Vodacom
Vodacom's reply04 Jul 2018, 21:30
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team