Vodacom Prepaid Fibre/Home Internet

Item: Vodacom
Rating: 3
Author: Johan D

I bought a data bundle on the Vodacom Prepaid Home Internet portal and made a payment with my bank card. The payment was successful but the data was not allocated to my account as the page timed out. Kindly assist with service tickets logged to get the data allocated.

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Replies (1)

Vodacom's replyOfficial

01 Sept 2026, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply01 Sept 2026, 07:17

Official