KJ
Kevin J
1 reviews | Active since Oct 2019
18 Mar 2021, 09:32
Vodacom prepaid data
From when ICSA supposedly won their case against Vodacom about data expiry, all that they did was rename their prepaid data packages as "30 day data bundles", and thereby circumventing the issue of data expiry on a monthly basis. Data should not expire if not used, like prepaid electricity. ************. Corporate *******. And what has ICSA done about it, absolutely nothing?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Mar 2021, 10:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team