Vodacom Prepaid

Item: Vodacom
Rating: 1
Author: Hayley H

Very disappointed with Vodacom prepaid account. I have purchased numerous airtime 60 free minutes from Vodacom to Vodacom uses and I use only 6 minutes when checking balances I only have 2 minutes left. This is not the first time it has happened to me with the free air time that I have purchased. Total theft!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Aug 2018, 13:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Aug 2018, 13:26

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Hayley H's updateReviewer Update

08 Aug 2018, 18:44

I am so impressed with the speedy service I received from Vodacom there was a problem with network and all is sorted they really went out of their way and reimbursed me with airtime. 5 ***** thanks Vodacom

Hayley H's update08 Aug 2018, 18:44

Reviewer Update