1 reviews | Active since Oct 2015
Vodacom Preller Plein Bloemfontein 29 October 2015
After a busy day at work on the 29/10/15 I was just leaving my place of employment when I accidentally dropped my phone resulting in it splitting in two. Believing I could solve the problem quickly, I headed to the nearest Vodacom store where I was informed that I needed 3 months bank statements and so being 17:50 and the store closed at 6pm I requested that they give me the chance to run to the standard bank next to the store to get a statement. I ran back to the store at 6pm to notice the staff of the store lock the doors and run into the back staff room laughing. I Work in retail myself and customer service = word of mouth so an extra 5minuets is many good words for the store.<br> I had not expected the staff of the store to go out of the way for me but in our current connected lifestyle being without a phone puts one in a bad place. The least they could have done is offered a sim swop from the micro sim to a normal sim so that I can use an old phone I have on hand, but no. the large white woman reeking of sweat, her young bearded white male compatriot, the third black member of staff and the friend in the green shirt that they allowed to sit in the front window of the store...
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A consultant will be in touch with you soonest.
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Consumer Website Team
