RH
Richard H
1 reviews | Active since Jan 2019
09 Jan 2019, 17:38
VODACOM - PREDATORY, THIEVING PRACTISE
DISHONEST, PREDATORY COMPANY.. This company only warns you before your data runs out, and then charges lterally 10X the cost for any data thereafter, if you are on a contract.. If you are thorough in monitoring your data, you can purchase bundles at the reduced rate approx R129 per GB instead of R999 per GB out of bundle rate.. Data should be turned off the moment it runs out. I have complained and asked for them to remove the R1400 extra I was charge out of bundle, when R200 would have covered the cost if I had purchased a bundle in time.. They laughed at me!! PREDATORY, THIEVING VODACOM!
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Vodacom's replyOfficial
09 Jan 2019, 18:04 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2019, 18:04
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jan 2019, 18:50 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2019, 18:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team
Best regards,