Vodacom Powerflex - NOT WORKING & STAFF NOT TRAINED!
I bought a Powerflex package on 27 December 2023, paid for it but Vodacom cant seem to find the sim card on it systems, its now 18 January 2024 and it still not working, we phone the call centre but they dont know the Powerflex product not trained in it and they deparment responsible is not availble???
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Vodacom's replyOfficial
19 Jan 2024, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2024, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team