Vodacom powerflex doesn't auto renew, money deducted from my bank account

Item: Vodacom
Rating: 1
Author: Stephen D

Vodacom Powerflex plan doesn't auto renew. Vodacom deducts money from my bank account, a few minutes later the recurring plan is cancelled with no data or minutes added to my Vodacom account, yet the money has been taken from my account. This has happened two months in a row!

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Replies (1)

Vodacom's replyOfficial

06 Jul 2025, 08:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Jul 2025, 08:27

Official