1 reviews | Active since Jul 2018
Vodacom "Power to yourselves not to your customers"
Dear Hello Peter
Let me tell you about Vodacom (Pty)Ltd.
Vodacom called me up and offered me a data sim card which I opted to take up. Within a few months thereafter the service I received from them deteriorated faster than I could say "bah!"
I subsequently was forced to request an early contract cancellation, which they of course refused and so I stopped paying them. They handed me over and I settled the account in March this year.
It is now mid July and guess what they still haven't removed the negative account balance from my itc record and it is seriously hindering me. I am now so frustrated, I have called the attorneys (Burnard Raaff & Associates) and they advise that they have instructed Vodacom to update the information a long time ago. The account number is I ********** -8.
Sies man you people are victimizing your customer, a customer which has been with Vodacom since I was 12, Imagine I am now now 24, does that mean nothing?
Disgusting business conduct.
If I did not love Vodacom's as a networkk provider the way I do I would have left long ago.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
