1 reviews | Active since Dec 2016
Vodacom "Power to you" Really it should be "Power of attorney from us to you"
<p>Hi</p> <p> </p> <p>I can't believe it came to this Please see attached statement from Vodacom R1800.00</p> <p> </p> <p>It all started where I got an Internet bundle from Vodacom Were I got a laptop with it "macbook air"</p> <p> </p> <p>I paid the internet account up until the contract ended</p> <p> </p> <p>My laptop has been ****** and needed to claim from the insurance, my insurance told me to get the contract from Vodacom to prove that I had a laptop from Vodacom.</p> <p> </p> <p>I have called Vodacom and asked them for this numerous times and had no response the claim was rejected from my insurance and now it look like I tried to **** them, my insurance told me they will keep this open for another month till I get the contract, so I TOLD VODACOM IF I DON'T GET THIS CONTRACT I WILL STOP PAYING MY VODACOM BILL maybe raising alarms with them but they don't CARE!!!! So I stopped paying I had something like 3-4 months left on my contract and now they are sending me Lawyer letter for Payment, I am in shock how dare they dictate me like this I AM A CUSTOMER!!!! "maybe look at How long I am a client, why did he stop paying us?, why is he unhappy, why has he called the complaints department", just shows you what type of people work there.</p> <p> </p> <p>I am still waiting on an answer from Vodacom</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
This is more than a month now and still no reply
just shows you
This is more than a month now and still no reply
just shows you
