Vodacom - Power to who????

<p>14 April 2017:</p> <p>I logged two requests:</p> <p>1. That the correct address be used on my documents</p> <p>2. That I receive a copy of my online upgrade contract in order to have my phone repaired free of charge.</p> <p>The address on my statement has changed, but the address in my tax invoices are still an incorrect address (a delivery address of a gift). No one has contacted me regarding the copy of my contract at all. </p> <p>03 May 2017:</p> <p>I followed up. Was told the query was within 'turnaround time' and must wait.</p> <p>11 July 2017:</p> <p>Still waiting. Powerless. Well done Vodacom. You are officially ***********.</p> <p>P.S. The only reason you got one star in this review is because I could not publish the review with no stars. </p>