SN
Sipho N

1 reviews | Active since Jul 2017

25 Jul 2017, 15:21

Vodacom power to them

<p>Hammond Pole called and claim I've handed to them by vodacom and I told them that my contract with Vodacom reached its maturity date of twenty four months and I didn't renew it.</p> <p>When I cancelled this contract I had with vodacom i went to Ermelo vodacom shop and they gave me a number to call to cancel they contract. I called ********** given to me by ermelo branch, I called and cancelled.</p> <p>I called Hammond Pole and requested the renewed or my voice clip to renew the contract they refered to vodacom vice versa. </p> <p>I sent an email to vodacom legal section and they promise to respond after five working day and they did not do that.</p> <p>I called vodacom they again refer me to Hammond Pole vice versa again. All I want is a renewed or clip where I agreed on the renewal of the 2nd contract with Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jul 2017, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team