1 reviews | Active since Jul 2017

26 Jul 2017, 12:25

Vodacom power to them

<p>Cassandra from vodacom responded today. My request to her was can she forward a contract I signed or a clip where I agreed to renew the contract. I believe all the emails I sent to them she never read them. I forwarded them again to her.</p> <p>My request is to get the contract I signed or the clip where I extended the contract.</p> <p>Hellopeter you've help me a lot atleast someone in vodacom responded even though without my request of the extension of this contract.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2017, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team