MW
Maruis W
1 reviews | Active since Apr 2018
20 Nov 2024, 14:55
Vodacom Power of lies
So this new Vodacom powerflex is just a bunch of lies.!!!! It all started when I did inquire about it the store didn’t know anything about it, Then they told me go look online. Then I phoned in and I did ask twice is it possible to keep my number the same yes yes bunch of lies. Then when I got the SIM card I went to the store then they can’t help you phone in so I did no they said you can’t keep your number. No cancelling it is even n bigger problem. So what to do I don’t know
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Replies (1)Vodacom's replyOfficial
21 Nov 2024, 08:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Nov 2024, 08:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
