MW
Maruis W

1 reviews | Active since Apr 2018

20 Nov 2024, 14:55

Vodacom Power of lies

So this new Vodacom powerflex is just a bunch of lies.!!!! It all started when I did inquire about it the store didn’t know anything about it, Then they told me go look online. Then I phoned in and I did ask twice is it possible to keep my number the same yes yes bunch of lies. Then when I got the SIM card I went to the store then they can’t help you phone in so I did no they said you can’t keep your number. No cancelling it is even n bigger problem. So what to do I don’t know

0
Replies (1)
Vodacom
Vodacom's reply21 Nov 2024, 08:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team